Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

Fantastic service. Friendly. Knowledgeable. Our Nissan started idling poorly after a quick lube oil change. We took it in and rob immediately diagnosed a problem. He fixed a disconnected air intake hose in 5 minutes, drove around with us to be sure the problem was fixed, and then refused to take any money for the fix. We also asked him about our other car and he gave terrific advice. It is hard to find helpful, nice, and fair mechanics. This group is certainly a find! A+ is not just a name; it fully fits their service.

Aaron, Rob is definitely an expert when it comes to auto repair and service consulting/advising. I am glad he was able to advise you on options and address the issue with the rough running on your Nissan. We are always available for a second opinion or advise when it comes to any auto repair and service needs you may have. Thank you for you review about A+ Japanese Auto Repair and we look forward to helping you with any auto repair and service needs you may have in the future.

- A+ Japanese Auto Repair, Inc.
5
demandforce
A+ Japanese Auto Repair, Inc.

The staff are very welcoming and address the problem right away. We've been going back to them for more than 20 yrs. We always recommend them to all.

5
Yelp
A+ Japanese Auto Repair, Inc.

My husband and I are "car people." While we don't race, we kinda wish we did, and we own at least one very race-able Evo X that occasionally needs to be babied. Then there are the family haulers we still own and service because we have to. A+ handles them all with expert knowledge and way-above-average customer service. For folks worried about estimates and overcharging (per some snarky critics below, who appear to be in the minority), let me say this. We've had only positive experiences with A+. Straight-up disclosure about problem areas, photos with the email explaining "what's needed," and "as promised" bills that squared 100% with the estimates provided. We've dealt mostly with Gary Faules, and he's a delight. A car guy's car guy who treats women customers beautifully too. Never patronizing, he's a real gentleman. For automotive enthusiasts, fyi, Gary has some serious cred in North American racing circles which helps to pass the time if you're waiting for your car. It's fun talking with him about car technology, racing and the "community" of car people he's been a part of for years. (Full disclosure, I work in auto tech, so maybe this is more fun for me than other Yelpers). A+ has a skilled crew, and will treat you right. They drive us home when needed. Today they filled the tires on my family hauler because - while moving it out front - they noticed the tire pressure light was on. No charge. :) We stick with what works. A+ works. Big time.

5
Yelp
A+ Japanese Auto Repair, Inc.

My husband and I are "car people." While we don't race, we kinda wish we did, and we own at least one very race-able Evo X that occasionally needs to be babied. Then there are the family haulers we still own and service because we have to. A+ handles them all with expert knowledge and way-above-average customer service.For folks worried about estimates and overcharging (per some snarky critics below, who appear to be in the minority), let me say this. We've had only positive experiences with A+. Straight-up disclosure about problem areas, photos with the email explaining "what's needed," and "as promised" bills that squared 100% with the estimates provided. We've dealt mostly with Gary Faules, and he's a delight. A car guy's car guy who treats women customers beautifully too. Never patronizing, he's a real gentleman. For automotive enthusiasts, fyi, Gary has some serious cred in North American racing circles which helps to pass the time if you're waiting for your car. It's fun talking with him about car technology, racing and the "community" of car people he's been a part of for years. (Full disclosure, I work in auto tech, so maybe this is more fun for me than other Yelpers). A+ has a skilled crew, and will treat you right. They drive us home when needed. Today they filled the tires on my family hauler because - while moving it out front - they noticed the tire pressure light was on. No charge. :)We stick with what works. A+ works. Big time.

5
demandforce
A+ Japanese Auto Repair, Inc.

Everyone was friendly. I came because of Justin who has managed my vehicle for many years. He spoke highly of you.

5
A+ Japanese Auto Repair, Inc.

Dropped off my Land Cruiser to get an upgrade alternator and again, it was always a good experience starting from the phone conversation until you pick up your vehicle. Some usuually just sits and raise their hands and point their fingers... Eric and Adam are different.. .I've never seen a big shop like this and the owners' hands are oiled and dirty, and are wrenching as well... And again, my truck was washed from all the mud i had from a wheelin' trip... And also, this was the first time my tires saw some shine from the tire black as well! Will do business with them anytime...

5
demandforce
A+ Japanese Auto Repair, Inc.

My car feels and dives like a new car! Your business was outstanding in your professional, honest approach of my car problems. Your staff very courteous and friendly. thanks --will be back again

5
Yelp
A+ Japanese Auto Repair, Inc.

I have a high-miles (more than 150K) subaru, and not surprised to have problems with the car. The experts at A+ debugged a faulty engine warning light and got my car back to me promptly. These mechanics are -Amazing-. I'd call them A+++ ......

5
Yelp
A+ Japanese Auto Repair, Inc.

Love this place! Great quality service and attentive staff. I just wish some of the work would take less time, but I get that they are a smaller shop with a TON of loyal customers.

5
Yelp
A+ Japanese Auto Repair, Inc.

These guys are awesome. I have been taking my family's cars there for several years. Good work costs good money, so no, they are not cheap. But you can rest assured that your car is in good hands. They have told me enough times when the dealership said I needed something, that I didnt need it yet. So I guess I have had the opposite experience from some of the other commentators. I will continue going there for as long as I have an import model car!!

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