Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this five-star review, Kim! Thanks, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This was the first time I used A+ to work on my Subaru Outback. They seem very well organized. A+ aligned my wheels and had my car ready on time for a reasonable price. I would recommend them.

Thanks for your kind words, Rich! Glad we could be of service to you and your Subaru Outback. If there's anything you need, please feel free to reach out to us. Have a great week!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I’ve been bringing my Mitsubishi here since 2019. All services have been done properly and timely. No surprises, no hidden fees, always transparent and professional. Honest prices. Highly recommend.

Oscar, thanks for leaving us this review! And thanks for trusting us with your Mitsubishi for nearing five years. We appreciate your kind words and we'll see you next time. Have a great week!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Satisfied customer. All staff write courteous, attentive, and thorough. Nothing but good things to say about this establishment, would recommend.

Dominic, thank you so much for your kind words and for recommending A+ Japanese Auto Repair! We are thrilled to hear that you had a positive experience with us. At our A+ Japanese Auto Repair, providing courteous, attentive, and thorough service to our customers is our top priority. We are delighted to know that our staff met your expectations and made your experience a satisfying one.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto took a stressful situation and turned it into as pleasant of an experience as they could. Our van was over heating so we contacted A+, they sent someone to our house to take a look and pickup the vehicle from my wife’s workplace. Turned out to be a busted radiator and would take a few days to fix due to parts needed. We go to use our backup vehicle it won’t start! A+ to the rescue again, they sent someone to jump the vehicle but it wouldn’t hold a charge, the battery needed to be changed and A+ got it done. Days after the radiator was fixed Justin gave us a call just to check how things were going with the van, talk about above and beyond customer service!

Bubba, thank you so much for sharing your experience with A+ Japanese Auto! We're delighted to hear that we could turn a stressful situation into a more pleasant experience for you. It's great to know that our team promptly assisted you by sending someone to assess the situation and arrange for the pickup of your van from your wife's workplace. We understand how inconvenient it can be to deal with unexpected vehicle issues, especially when it affects your daily routine. That's why high-quality car care is our main priority! Thanks for your review.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I highly recommend A+ auto, as they provide quality repairs and have amazing customer service. I originally took my car to A+ auto in 2023, as it had not been inspected for a while and was having some issues. They did a really thorough inspection and walked me through each one of the issues the car had. Katie was very clear with me about what work couldn’t wait and what work I may want done at a future date, so this was very helpful when making my decision about what to fix immediately. After the repairs, the car ran great and the original issues I had were gone. Fast forward to 2024, that same car was unfortunately broken into with significant damage to the steering column and ignition. Katie and the team worked with my insurance company to get the car back into a safe, driving condition and helped me tremendously during what was a very stressful time. Katie went above and beyond during this process, keeping me updated every step of the way and advocating for repairs that would ultimately ensure the car was safe to drive. Needless to say, we will continue to take our family’s cars to A+. Thank you to A+ auto (and especially Katie!) for the quality work and great customer service you provide.

We understand how stressful it can be when unexpected issues arise, especially ones as significant as a break-in and damage to your vehicle. We're truly glad we could support you through this challenging time and facilitate the repairs needed to ensure your safety on the road. Your kind words mean a lot to us, and we're honored that you trust us with your family's vehicles. We look forward to continuing to provide you with quality service and excellent customer care for years.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Brent was super helpful and offers great service. They fixed my back window and wiper with in just a few hours.

Hey Tracy, thanks for taking the time to leave us a review! We're glad to hear that Brent was able to provide you with helpful and efficient service. It's always our goal to get our customers back on the road as quickly as possible. Thanks for choosing A+ Japanese Auto Repair for your back window and wiper needs. We appreciate your business and hope to see you again in the future! Thanks, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

It was nice to be here, I run my car 🚗 within days driving 🚗 through work the yellow light signal from the air sensor was gone 👌 now my car 🚗 back to normal as usual.

Thanks for this kind review, Aldrien! Glad we could be of service to you. Please give us a call and let us know if you need anything!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I love A+, they made everything super easy and quick. Very reliable shop!!

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us at A+ Japanese Auto Repair. Making things easy and quick for our customers is always our goal, and we're thrilled that you found our services reliable. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again!

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

SCAMMER ALERT They tried charging me a $1200dls to fix my brakes on my Jetta… San Mateo Auto Works do the job for 380 dls Shame on you😡 Avoid this place!!!

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.