San Carlos Auto Repair

Call Us: (650) 595-2277
Mon - Fri: 7:30 AM - 5:00 PM | Sat: 7:30 AM - 2:00 PM

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+JAPANESE AUTO REPAIR, INC.
5
yelp
A+ Japanese Auto Repair, Inc.

You know when you just meet someone and you think to yourself, wow, they're really good at what they do... Well, that is how I have felt about Justin and the team at A+. I had always taken my MDX to the dealer. After a quote I had received for some work that needed to be done last summer, I almost died. My partner mentioned that his brother had a mechanic that he really liked/trusted so I thought I'd give them a call. After the diagnostic test at A+, not only was the quote the dealer gave me totally off, I didn't even need some of the work they were suggesting. I really appreciated that Justin broke the service options down for me in order of importance. He took the time to explain in great detail what needed to be done and why. Once I gave him the green light, he kept me informed as the work was being done. After hearing of my great experience, my partner started bringing his truck in as well! We are both so happy with the service and the quality of work that is done at A+. Justin really cares about his clients and you will agree the second you meet him.

5
GooglePlus
A+ Japanese Auto Repair, Inc.

Edgar provided top-notch customer service. I had a budget so he prioritized which fixes needed to be completed now and which ones could wait until next time. He went the extra mile for my old car.

5
yelp
A+ Japanese Auto Repair, Inc.

After a few bumps sending my car back here several times, Naeem ordered custom diagnostic equipment to find out exactly what was wrong with my 20-year-old Honda beater car. It took several tries but their commitment and service is commendable. And my car has been problem-free since the last visit, so I guess the custom equipment made the difference! All good now.

5
yelp
A+ Japanese Auto Repair, Inc.

This was the best experience I've ever had at an Auto Repair shop. Justin is amazing and a pleasure to work with, you know your getting a great value when here.

5
yelp
A+ Japanese Auto Repair, Inc.

Getting good customer service, especially when dealing with vehicle repairs, is rare. I have never experienced such responsive and amazing customer service ever. Follow up phones calls, realistic discussions and always doing what is promised and going above and beyond. A+ has a permanent customer in me!

5
yelp
A+ Japanese Auto Repair, Inc.

I recently brought my 2005 Altima Nissan in for repair. The service manager, Justin Mills is very professional, knowledgeable, and goes above any service manager I've ever worked with. The entire team is awesome and we are extremely happy to have found such a great place to take our car.

5
yelp
A+ Japanese Auto Repair, Inc.

When my 2012 Hyundai Sonata unexpectedly refused to start last weekend, even after various valiant attempts to get it going, we turned to A+ Japanese Auto Repair in San Carlos. We had not used A+ before but online reviews and a good conversation with them about the situation convinced us to try. And I'm very happy that we did. Their auto service was excellent as was their customer service. They diagnosed the issues fairly rapidly, phoned me multiple times to discuss along the way, performed the repair needed for the original problem (as well as a couple of others that came to light in their inspection) , thoroughly tested everything, and then reviewed all aspects of the maintenance performed when I arrived to pick up the car. Everyone we dealt with on the A+ team was professional, friendly, knowledgeable, and customer-focused. I definitely will turn to A+ the next time we need to have that car serviced.

5
yelp
A+ Japanese Auto Repair, Inc.

The level of customer service and commitment to promptly getting cars back on the road in tip-top shape cannot be beat! We have brought our car here twice now, being helped by both Justin and Naeem, and we could not have had a better experience. They were honest, courteous, and kept us informed throughout the whole process. We will certainly have no hesitation going back for any future repairs or maintenance.

5
yelp
A+ Japanese Auto Repair, Inc.

Most helpful place! Even when I asked for help on my snow chains, Donna helped me plan for a session on how to install it and let me use my voucher. Very quick with responses on Yelp messages as well. Thank you! Made me feel relieved that I had this resource.

5
yelp
A+ Japanese Auto Repair, Inc.

My wife and I are impressed with the very high level of courtesy and obvious commitment to customer service. My car's needed repairs were thoroughly explained to me and I never felt pressured. A plus Japanese repairs is our first choice. One more visit later: what I said before still goes. Extremely considerate courteous treatment. Donna really lights up the room. My only gripe is that they need more parking space. Overall, very efficient and thoughtful.