San Carlos Auto Repair

Call Us: (650) 595-2277
Mon - Fri: 7:30 AM - 5:00 PM | Sat: 7:30 AM - 2:00 PM

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+JAPANESE AUTO REPAIR, INC.
5
yelp
A+ Japanese Auto Repair, Inc.

My wife and I are impressed with the very high level of courtesy and obvious commitment to customer service. My car's needed repairs were thoroughly explained to me and I never felt pressured. A plus Japanese repairs is our first choice. One more visit later: what I said before still goes. Extremely considerate courteous treatment. Donna really lights up the room. My only gripe is that they need more parking space. Overall, very efficient and thoughtful.

5
yelp
A+ Japanese Auto Repair, Inc.

While I have been going to A+ Japanese for a number of years, Justin made my last experience there just as good as it had been last year before Rob left. I was concerned that when Rob left, the service might change. I just had my Fall Service done and Justin was very good at telling me the things that they found that I could opt to do, or not do, along with the service. Of course, I knew that this was coming because places always want to "sell" you more. While this occurred, there was no pressure on me to do it and I selected to do just the bare minimum. Plus, they always make getting my car to them and back super easy.

5
yelp
A+ Japanese Auto Repair, Inc.

Another perfect streamlined service job for my 2005 Toyota Corolla XRS. Thanks again Justin & crew!

5
GooglePlus
A+ Japanese Auto Repair, Inc.

We live on the peninsula and been taking our Nissan Altima and Infinity G35 to A + Japanese for years. These folks always show integrity, high quality work and let us know they appreciate our business. More important than regular routine maintenance we have had times when we desperately needed their help, weak battery, "strange" noise under the hood, etc etc and it's always, "don't worry, we will take care of you". And they always do. These folks are great. If you have a Japanese car and care about your car, then this is the place to go on the peninsula.

5
yelp
A+ Japanese Auto Repair, Inc.

Justin is a gem in the industry. Everyone I've talked to there was genuinely helpful, but Justin, he is a superstar when it comes to customer relations. First off, they are below the average cost, honest on the labor times, never pushy, and always available... even on his days off, Justin sensed I was worried so he even offered his personal cell so I can call and make a decision. He gave us an extremely detailed summary of what they found and only gave me knowledge, not persuasion, to make my decision. I asked to do the minimum to ensure safety and also to cut down on my costs, and he was glad to do so without trying to scare me into buying more service as so many other shops do. What's also convenient is they have a lock box which enables you to pick up your car at any time, even when closed. They also offer the same if your dropping off. They had the car done in a day. I've been to many shops and never felt as comfortable as I did here. Communication is what sets these guys apart. That, along with honest, fast, reliable service, makes this place my 1st pick for taking our car. Oh and they also warranty their parts, so there's peace of mind when you leave the shop as well. And one last thing, this isn't the first time I've been here, we've been coming here in the past and it's the same Justin, same great service, same great price. 5stars, they deserve it.

5
yelp
A+ Japanese Auto Repair, Inc.

Fantastic business! The folks who work here are honest and do great work. I've been coming here for about a year now, and will co to us to be a repeat customer! Highly recommended!

5
yelp
A+ Japanese Auto Repair, Inc.

I had a great experience taking my car to the Japanese auto repair. The entire work was done in a quick and professional matter. They ordered and paid for "Uber" to take me home and later back to the shop. Through the entire time they explained what needs to be done on my car in detail, by calling me before they took any action on the repairs. Naeem Subedar was the gentleman who was assigned to my work, very knowledgeable and professional. I believe the professionalism is the overall culture there. I highly recommend the shop to everyone.

5
yelp
A+ Japanese Auto Repair, Inc.

Amazing Customer Service. Honest, fast turnaround. Justin helped me check out a potential used vehicle. For a reasonable fee they checked my car front to back and gave me a comprehensive report. He gave me great advice, and treated me in a respectful manner. I highly recommend this place.

4
GooglePlus
A+ Japanese Auto Repair, Inc.

Very helpful staff!!

4
GooglePlus
A+ Japanese Auto Repair, Inc.

Much happier with this place. After some "issues" with their last repair they apologized, gave me a free loaner, and rechecked all of their previous work. Since it was suspension work I feel much safer. That, and they rebated me $500 worth of labor on the original job without my asking. That really is going the extra mile to make things right. I will stay a customer! I give them 5 stars for making it right, but only 3+ overall given the original issues. A supposedly repaired part just FELL OFF in my hand. God knows what other​ more serious "repairs" are waiting to fail at 75 miles an hour on the freeway.Their formerly good service was not so good this time. I had to keep calling to find out anything since they seemed to have forgotten me. That, and they had the car for a week for things that are normal repairs. And, when it was "done" they had forgotten to install a part. This place has gone downhill since my last visit.