San Carlos Auto Repair

Call Us: (650) 595-2277
Mon - Fri: 7:30 AM - 5:00 PM | Sat: 7:30 AM - 2:00 PM

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+JAPANESE AUTO REPAIR, INC.
5
yelp
A+ Japanese Auto Repair, Inc.

Quick, courteous, and knowledgeable. As good as it gets.

5
yelp
A+ Japanese Auto Repair, Inc.

So Justin Mills and the team at A+ Japanese are just simply amazing! I purchase a vehicle out of state and brought it in to Justin to do a once over as I needed to replace the oil pan changed on it. Justin did a very thorough job on explaining what specifically was wrong with the vehicle and what were specific things he recommended versus they could wait. This really spoke to allowing me as a customer to make the best decision for my vehicle and the budget I had. Once I authorized the specific repairs, Justin kept me in the loop of what ETA was for the vehicle. There was a specific instance where he gave me a heads up on a specific issue that could have increased the repair cost significantly but that he would take additional time to address the issue. Leaving it that extra time allowed for the best repair and getting it back it too top shape. Justin is definitely the best in the business and a true example of a customer focused professional. Make sure you bring your car here for any needs you have and these guys will take good care of you.

5
yelp
A+ Japanese Auto Repair, Inc.

Taking your car in for service is rarely fun. Taking your car to A+ gives you confidence that you and your family/friends will be safe. That's the technical part. A+ never recommends something you don't need. The staff - everyone from the agents to technicians to the support people are exceptionally dedicated to your satisfaction. It doesn't get better.

5
yelp
A+ Japanese Auto Repair, Inc.

A+ did some basic maintenance on my 2005 Lexus RX330. Everything went according to plan. They found some issues needing to be solved on the power-steering hoses. They showed me pictures of the problems and the car was delivered on time. Prices were reasonable compare to others in the area and to the dealer. I will certainly bring my car back here.

5
GooglePlus
A+ Japanese Auto Repair, Inc.

Hands down best shop in the bay. I brought my car in for routine maintenance. Service was timely and friendly. Auto work was quick and thorough. I won't be looking elsewhere. Thanks guys!

5
GooglePlus
A+ Japanese Auto Repair, Inc.

Visited this place for Squeaking noise issue with breaks and for Tire replacement. Naeem is a great guy!. He took care of everything starting with explaining the process, setting up a ride for picking up and dropping me at work. He went over the details of the work performed, what needs to be done and what can wait. Overall a great experience, Thanks Naeem!

5
yelp
A+ Japanese Auto Repair, Inc.

Went to their website to make an appointment and 1) Received a chat window from an employee inquiring if I needed immediate assistance (I didn't) 2) Made my appointment requests which were confirmed later a few hours later. Dropped off my car and checked in for my first appointment with them: drop off at 8:40am and I was back home in time for my 9:00am call. Very convenient! I received an e-mail update of the inspection as well as a call from Naeem by 1pm that my car would be ready within the hour. Quick, thorough, convenient, and affordable. I'm likely to stick with Japanese cars, so I think I've found my permanent mechanic.

5
GooglePlus
A+ Japanese Auto Repair, Inc.

There are 2 requirements I must have for an auto repair business which are honesty and state of the art expertise, you will find it at A+.

5
yelp
A+ Japanese Auto Repair, Inc.

I'm never happy about bringing my car into the shop. It puts stress on my budget, my schedule, and of course, it puts stress on my transportation needs in the interim. But when my car started making metallic grinding noises every time I braked, I figured I was pushing my luck in putting it off. Considering how much I hate having to take my car in, Japanese A+ made the process more bearable than I thought. Upon arrival, everyone I spoke with was pleasant and courteous. They arranged transportation back to my place quickly and efficiently. I was in and out with practically no wait time. I got a call not hours later from Matt, who sent me over an itemized list of what was wrong with my car. Being a 2003 Toyota Camry, the list was not short. Now the bill was not especially low, but considering the work I had done to my aging car, it seems worth the money. Also, the brakes and rotors were all changed out within a day, which sounds impressive to me. This place is worth going to for the customer service at the very least. I brought my car in a month later to change out a headlamp. Naeem had it done in less than 10 minutes, for free, as a courtesy. It was a pleasant surprise. Thanks for keeping my car ticking guys.

5
GooglePlus
A+ Japanese Auto Repair, Inc.

Honesty and great work with awesome replacement for 2 years