Reviews

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

Helene Baribault

10/9/2023

Google

A+ Japanese Auto Repair, Inc.

Very quick turnaround for break diagnostics and replacement. Very friendly staff.

Thank you for trusting us, Helene, with your LEXUS NX300H BASE 2016.😊 We're pleased to hear that A+ Japanese Auto Repair provided a very quick turnaround for brake diagnostics and replacement. If you ever have more automotive needs or if you know someone who does, feel free to reach out. We're here to help! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Gary Fall

10/6/2023

Google

A+ Japanese Auto Repair, Inc.

“Red Triangle of Death” Our Service Manager Brent was superb for us! More than pleased. He explained what needed to be done, why it needed to be done in a manner that was very understandable. He kept us informed as the work progressed and the follow up was excellent. He really made us feel comfortable and that he cared. As far as the repairs, they diagnosed the problem quickly and we received an estimate the next day. The repairs solved all three problems affecting our Prius. Drives like new. Already recommended A1 Plus to my neighbors. Top Notch and Affordable. A1 Plus has a new customer.

Gary, your review has made our day! 🚗💨 We're thrilled that Brent, our Service Manager, provided superb service and made you feel comfortable and cared for. Communication and clear explanations are key, and we're delighted that the repairs solved all the issues with your Prius. Your recommendation to your neighbors is the best reward, and we're excited to have you as a new customer. If you ever need assistance or have more automotive needs, please don't hesitate to reach out. Drive safe, and see you again soon! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Hanson Quan

9/30/2023

Google

A+ Japanese Auto Repair, Inc.

Good communication, good customer service, modern convenience like using Lyft to drive me home, online format to send you pictures and information plus you can talk with your service provider, and late evening pickup by using drop boxes. Robert was very helpful

Emma Johnson

9/23/2023

Google

A+ Japanese Auto Repair, Inc.

Justin and the team at A+ were amazing to work with. He was a great communicator and the work was completed promptly

In extremis

9/20/2023

Google

A+ Japanese Auto Repair, Inc.

Repairs on my car was extremely fast and well done. Robert was helpful, very good customer service.

Hi there, In extremis, thanks for sharing your experience! We're pleased to hear that the repairs on your car were extremely fast and well done. Robert's excellent customer service is what we aim for. If you ever need assistance in the future, we're here to help! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Emily Long

9/16/2023

Google

A+ Japanese Auto Repair, Inc.

Emily, thank you for trusting us with your HYUNDAI ACCENT SE 2018 and we saw your star rating for A+ Japanese Auto Repair. Your opinion matters to us, and we're here to ensure your experience meets your expectations. If you ever have more feedback or if there's anything specific you'd like to share in the future, please don't hesitate to reach out. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Jessica O'Connor

9/14/2023

Google

A+ Japanese Auto Repair, Inc.

Trustworthy and reliable

Jessica, thank you so much for your kind words about A+ Japanese Auto Repair. We are so glad to hear that you had a trustworthy and reliable experience with your 2012 Honda Accord EX-L. Drive safely All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Margaret Esaak

9/14/2023

Google

A+ Japanese Auto Repair, Inc.

The team treated me like family, tried to see to all the needs my car had BUT totally respected my budget. I can't recommend them enough.

Margaret, your kind words and recommendation warm our hearts. Treating you like family and meeting your car's needs while respecting your budget is all part of our service. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Nate Posner

9/2/2023

Google

A+ Japanese Auto Repair, Inc.

Thank you for taking the time to leave a star rating, Nate. We value your feedback and support here at A+ Japanese Auto Repair. Your experience matters to us, and if you ever want to share more about your visit or have any questions, don't hesitate to drop us a line. We're here to keep your Japanese car in top condition. Safe travels on the road! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

Cindy Maze

8/25/2023

Google

A+ Japanese Auto Repair, Inc.

I was referred to A-1 from my previous mechanic and they are awesome. They had my hybrid vehicle (Ford Escape) for a few weeks while waiting for a part and Naeem always kept me in the loop on what was happening. I highly recommended the communication and professionalism of A-1.

Cindy, thank you so much for your kind words about A+ Japanese Auto Repair. We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and communication, and we are glad that Naeem was able to keep you in the loop while your Ford Escape was in our care. We appreciate your recommendation and we look forward to serving you again in the future. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.

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