A+ Japanese Auto Repair, Inc.
I had to pick up my car after hours, and the lock combination wasn't what they said it would be (I did it multiple times, and they said it would be the last 4 numbers of a document number...I also had my friend try it). As a result, I had to commute for 2 hours the next day. They tried to make it up by delivering my car to me at the caltrain station and I can see that the outside of my car was washed (i'm not sure if that's a standard thing that they do here). I had a suspicion they might have forgotten when I heard a message on my phone after my meetings ended that said I needed to call them for a pick up, which wasn't the arrangement I had discussed with someone before. Overall, Rob was really nice and gave me the 25 dollar discount without purchasing it on yelp. As far as I know, the car is good :) Rob was also very calm when I was clearly dissatisfied with the fact that I had to commute for 2 hours the next day.